Who we are
Types of data we collect
Things that make you “you”
When you sign up for a Hades 9 account, we keep the basic information that you give us. This can include your:
- Email address and password
- Date of birth
- Telephone number
- Address and Country
Things that you create
If you are signed in with your Hades 9 Account, we store and protect what you create using our services. This can include:
- Posts that you create on our forums
- Contacts that you add on our forums
- Photos and videos that you upload
- Store purchases and owned items
When someone visits www.hades9.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Submit your request to our Data Protection Manager.
Changes to this Privacy Notice
We have appointed a data privacy manager to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the Data Protection Manager. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
Last Updated: 24th May 2018